Why isn't my picture clear?
Modified on: Wed, 22 Jul, 2020 at 10:16 AM
If you are looking for high definition streaming, you must sign up for the Classic or Premium plans. If you currently have the Basic plan, you will only be able to see everything in standard definition.
If you already have our Classic or Premium plan and still don't appear to have high definition picture, please check out our troubleshooting steps in the help center or contact us at firstname.lastname@example.org.
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