1. Click on the "Home" button on your Fire Stick remote (looks like a small house)

  2. Scroll to the right to "Settings"

  3. Scroll to the right to "Applications"

  4. Scroll down to "Manage Installed Applications"

  5. Find "Frndly TV"

  6. Click on "Uninstall"

  7. On the next screen, select "Uninstall" again to confirm.

If you're still experiencing an issue: please run an Internet & Latency Speed Test (this process takes about 30 seconds) and send us a screenshot of the results via chat, or email us at support@frndlytv.com so we can look into the problem further. 

The screenshot should look like this: