1. From the Home screen, select "Settings"
  2. Select "General"
  3. Scroll down to "Manage Storage" (under Usage)
  4. Click on then trash can icon
  5. Select "Delete"

If you're still experiencing an issue: please run an Internet & Latency Speed Test (this process takes about 30 seconds) and send us a screenshot of the results via chat, or email us at support@frndlytv.com so we can look into the problem further. 

The screenshot should look like this: