Updating Firestick/Fire TV software
Modified on: Sat, 11 Jul, 2020 at 1:20 PM
Sometimes a technical issue can be resolved as simply as ensuring the software on a device is up to date.
To update the software on your Firestick/Fire TV, simply follow these easy steps:
- Press the Home button on your Amazon remote to reach the home screen.
- Hover over Settings and scroll to the right to Click My Firestick/Fire TV.
- Click About
- Scroll down and click System Update (If your device has already installed the update, it will read “Check for System Update”).
- Wait for the software installation to finish downloading and installing.
If you're still experiencing an issue: please run an Internet & Latency Speed Test (this process takes about 30 seconds) and send us a screenshot of the results via chat, or email us at email@example.com so we can look into the problem further. Note: The speed test needs to be ran on the same network you use to watch Frndly TV.
The screenshot should look like this:
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