Need some help? We're here for you! You can find answers to our most common questions and issues right here in our Help Center by using the Search Bar above. If you are unable to find your answers here, you can easily chat with us in the Help Center too! All you need to do is select the purple and white chat icon in the bottom right corner and we will be able to get all of your questions answered quickly. The icon looks like this: 


Alternatively, you can always send us an email at Please include your name, account email address, and a detailed explanation of how we can help you. 

While we understand that customers are used to call centers, we have found that written communication lets us go further in depth with every situation and ensures that we are able to take the time needed to accurately and completely support each and every one of our customers.