Fast forward can be used on:

  • Any of your content in My Recordings

  • On Demand content under Movies and TV (Except 72-hour Look Back)

  • Hallmark Movies Now add-on (Available for an additional charge)

Our Classic and Premium plans offer DVR recordings. Go to for instructions on how to upgrade your subscription.

If you need additional support, please do not hesitate to reach out to us at or chat with us by clicking the chat icon at the bottom right of the page.