Your privacy and security are important to you, so they are important to us! If you believe you have been charged in error, our support team is here to assist. 

Please start a chat with us -- by clicking the speech-bubble icon in the bottom-right corner of this page -- or email us at support@FrndlyTV.com.

To help us identify the reason for the charge, please be ready to provide:

• Any email addresses that might have been used to create the account (including any school or work emails, older emails, or emails used by others in your household)
• A screenshot of the charge from your bank or credit card statement
• The full name of anyone associated with the charged payment method

Alerting us is the fastest way to resolve this issue, so please contact us if you notice one of the above.