Frndly TV's video quality adjusts based on the speed of your Internet service: 

1.5 Mbps – Recommended for a single stream of our SD quality Basic package. 

5.0 Mbps – Recommended for a single stream of our HD quality Classic and Premium packages. 

Frndly TV can work at lower connection speeds but the video quality is reduced. If you want to simultaneously stream 2+ HD quality streams, you should have a minimum of 10 Mbps.

Frndly TV's latency requirement is 20 ms or lower. If you are having difficulty watching, please run a speed test and share your results with us. 

Check your internet speed & latency by going to https://speed.cloudflare.com/ and selecting “Start Speed Test!”

If you need additional support, please do not hesitate to reach out to us at support@frndlytv.com or chat with us by clicking the chat icon at the bottom right of the page.